How To Handle Online Haters, Bullies and More
Available for RACE Approved CE credit if watched from 2:10pm-3:00pm CST on Thursday, May 12, 2022.
From the beginning of sites like FourSquare (anyone remember this!?), Yelp, and Google Reviews there have been wannabe critics, complainers, and even trolls. It can be difficult to know the difference sometimes between real criticism and online harassment, especially when you’re talking about something so deeply personal as your own practice. But believe me, there is a difference. In this session, we’ll be talking about how to handle online hate, and what you can do about it. I will be sharing real-life stories of veterinary practices that have come to me with problems in the past, and what my advice was and is for when things have gotten really bad. Learning how to take criticism with a grain of salt, and to grow from it is important...but so is learning how to overcome cyberbullying and online haters. This talk is about how to navigate online reviews and let your practice thrive.