Conversing With Confidence In Crucial Situations
Available for RACE approved CE credit if watched from 5:10PM-6:00PM PST on Friday, October 8, 2021.
Many of us, I’m sure, would love the opportunity to work in an environment where conflict rarely arises. Unfortunately, the profession we have chosen is filled with conflict - conflict with clients, conflict with peers, conflict with managers! Confidence with conflict resolution and managing through difficult situations can absolutely be achieved.