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FAQs

Registration

Who should attend?

Our Vet Shows are carefully designed for the whole practice team! With full theaters of content for hospital managers, veterinary technicians, and the wider practice team, there's quality learning for everyone. 

Suitable for...

  • Veterinarians
  • Veterinary Technicians
  • Veterinary Assistants
  • Practice Owners/Manager


Are you ready to immerse yourself in a fresh veterinary conference experience? Choose the conference that fits your destination and/or calendar:

NEW YORK VET    CHICAGO VET    WILD WEST VET    AUSTIN VET    WASHINGTON DC VET

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What happens after I register for one of the conferences?

Once you are registered you will:

  • Receive a confirmation with your registration code and receipt.
  • Be the first to hear about program and speaker updates.
  • Get exclusive news and discounts from our exhibitors.
  • Your attendee badge will arrive in the mail before the conference. 
     

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How can I make changes to my registration?

You can edit your registration details at any time by calling us at (646) 437-9080 or emailing vetshow@closerstillmedia.com. If you choose to email us, please make sure to include your full name and reg code in the body of the email.

Passes are sent to confirmed attendees by mail prior to the conference. You may edit your details until 60 days prior to the event to receive it by mail. Alternatively, you can also make amends to your pass onsite. 

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How much does it cost to attend?

Registration includes full access to educational sessions and the exhibit hall. For the most current registration rate, please click below on the conference of your choice:

NEW YORK VET    CHICAGO VET    WILD WEST VET    AUSTIN VET    WASHINGTON DC VET

*Guest passes include meals served in the exhibit hall. Guests cannot be in the veterinary profession and do not have access to educational sessions.

Please contact us at (646) 437-9080 or via email at vetshow@closerstillmedia.com if you wish to only attend the exhibit hall, would like to book a student ticket, or inquire about a group booking. 

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When will I receive my pass?

You will receive your conference pass(es) via mail 3 weeks prior to the event. If you register within 60 days to the conference, you will be able to collect your pass onsite at the registration area using the registration code that you receive in your confirmation email. 

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Can I transfer my pass to another person?

If you are not able to attend once you've registered, your pass is transferable to another member of your practice at any time. Please contact us at (646) 437-9080 or email us at vetshow@closerstillmedia.com to transfer your pass.

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How can I pay for my registration fees?

We accept payments via VISA, MasterCard, American Express, Maestro, and Solo. Please note that all fees need to be paid in full at the time of registration. If you have any issues while registering online, please contact us at (646) 437-9080 or email us at vetshow@closerstillmedia.com.

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Can I purchase a pass to visit the exhibit hall only?

Yes, you may purchase a pass for the exhibition only by calling us at (646) 437-9080 or emailing us at vetshow@closerstillmedia.com.

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I am having trouble registering online, what can I do?

If you are experiencing trouble registering online, please contact us at (646) 437-9080 or email us at vetshow@closerstillmedia.com and we will be happy to assist you.

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I am not from the United States, do I need a visa to attend the conferences?

You will require a visa to enter the United States if you are not a citizen or eligible national of a Visa Waiver Program country.

Please contact us at +1 (646) 437-9080 or send an email to vetshow@closerstillmedia.com for further assistance.

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Exhibition Hall

I require special assistance, what can I do?

We will do our best to accommodate your needs, please email us at vetshow@closerstillmedia.com or call us at (646) 437-9080 for any assistance you might need during the conference.

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Can I bring my dog to the conference?

Service Animals (as defined by the ADA) are always welcomed. Policy and restrictions regarding animals may vary depending on the venue. Should you need to bring your furry friend, please contact us at vetshow@closerstillmedia.com.

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Are exhibitors collecting any personal data?

All our attendee badges are encoded with your name, address, phone, organization, and email address (if applicable). Exhibitors obtain this information only if they scan your badge in the exhibition. If you do not wish to share your information, please do not have your badge scanned.

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Session Notes & Proceedings

Will I be able to access and print notes for my sessions prior to the Conference?

As a registered attendee you will receive access to session notes available online through VIN prior to the conference. Details will be sent via email.

For more information please visit our Certificates and Proceedings section. 

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Where can I find proceedings and when will they be available?

We will send an email with the details regarding proceedings to all registered attendees once they become available. You will also be able to view and print them at the VIN Cyber Café in the exhibit hall, where high-speed internet access is provided. For more information please visit our Certificates and Proceedings section. 

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I can't find the password to access the online proceedings. What should I do?

Proceedings will be available closer to the event's date. Once they become available, we will notify you via email. If you have received a notification but cannot access the proceedings, please contact the VIN team for assistance at proceedings@VIN.com.

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Will I be able to print my notes on site?

You will be able to print proceedings at the VIN Cyber Café in the exhibit hall. Please be aware that only a few print-outs are allowed per attendee.

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Will presentations or recordings be available for purchase?

Yes, recordings and presentations of all sessions will be available for purchase and accessible three months after the conference takes place via our Vet Show Academy.

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CE Accreditation

How many CE hours will I receive?

The amount of CE hours you will receive depends on the conference location you choose to attend. For more information on the CE hours being offered, please select the conference of your choice below:

NEW YORK VET CHICAGO VET WILD WEST VET AUSTIN VET  WASHINGTON DC VET
16 Hours of CE 20 Hours of CE 36 Hours of CE 17 Hours of CE 15 Hours of CE

            

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Is the conference RACE-approved?

Yes! The American Association of Veterinary State Boards RACE committee has approved CloserStill Vet US LLC to conduct continuing education programs. Our business courses qualify for CVPM credits, as authorized by the VHMA. 

CloserStill Vet US is also an approved sponsor of CE for veterinarians and veterinary technicians in the state of New York (NYSED) for New York Vet, Austin Vet, and Washington DC Vet programs.

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How do I obtain my CE certificate?

CE certificates will be available to collect from the Attendee Service Area & CE Certificate Collection in the exhibit hall. If you forget to collect your CE certificate onsite, please contact us at (646) 437-9080 or email us at vetshow@closerstillmedia.com and we will be able to send you a copy via email. 

Veterinary professionals from Texas and California must track their sessions and bring the completed tracking sheet to the Attendee Service Area & CE Certificate Collection to be signed and collect their certificate before leaving. 

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How can I track the sessions I attend?

You will receive an Official Event Guide on the day of the conference with a tracking sheet inside to assist with you recording your participation. Additionally, you will be able to track your sessions via our Vet Show App through your smartphone. More information regarding the app and how to download it will be sent via email closer to the event. 

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On-site Services

Where do I pick up my event materials?

Please collect your attendee bag at the Bag Collection area; this includes the Official Event Guide, holiday passport book (lunch vouchers), notepad, pens and other information from our sponsors and partners.

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Is lunch included in my conference pass?

Lunch and beverage service are included as part of your registration. You will find vouchers in your Holiday Passport Book to be redeemed for lunch and refreshments in the hall.

Coffee and water stations are available throughout each day in the exhibit hall.

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Are there any nursing rooms available at the conference?

A mother's room will be available to facilitate the needs of nursing mothers, a refrigerator is provided. 

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Is it possible to smoke at the venue?

Smoking, including e-cigarettes, is not permitted at any of the venues.

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Is there a Lost & Found office available?

If you have lost an item, please come to the Show Management Office and we will assist you.

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